L4U Library Automation Software is a mature product that is the direct result of Librarian input and suggestions. Those suggestions are what challenge us to excel in the library software industry and lead by example. Here's what some of our users have to say about our product.
"The IdentiFi Finger Scanner is working extremely well in our secondary school library! We were looking for a cost effective solution that was compatible with our existing software and would allow students to check out items even if they had forgotten, lost, or damaged their library id cards. Initially there was a bit of concern from our Parent Advisory Committee regarding the privacy and security of recording the students’ fingerprints. When I explained that the system did not actually store a scan of their fingerprint but took only enough measurements to be able to recognize an enrolled student, and that enrollment was completely voluntary, they thought it was a great solution!"
"I chose L4U to open our new library. My faculty, students and I love the ease of using this program. Even my first graders are using the patron search stations to access information."
"Excellent Program!"
"I'm happy I chose L4U for our school. It's easy for our younger students to use and the time I've saved using it has allowed me to spend more time actually working with students. I'm impressed with the support we've received - I can always count on dependable friendly people to answer my questions and listen to my suggestions."
"L4U has been a great addition to our library. I am always amazed at the features that I discover in this powerful program. Whenever I call for Technical Support, I have always been helped right away. Support has been wonderful."
"Quick response time, within minutes of my call. Thanks!"
"I am so pleased with the upgrades you have made with L4U. Your team is continually improving a product that I thought was GREAT to start with and making it even better."
"I am impressed with your promptness in replies to problems. Your stafff is knowledgable & professional, making my job easier and less stressful. Your product is excellent in my opinion. I appreciate the L4U news tips - they give me more knowledge with minimal effort on my part & makes your program much more useful to me as I am constantly learning new things. Your online training is also very useful to me. Thanks!"
"I deal with many technical support groups for different programs we have within our agency, and i must say that i am impressed with Kelowna Software in the expertise, timely responses, and the pleasant manner your technical group has in dealing with clients. Thank you for all your help."
"I’ve found L4U extremely user friendly. L4U proved to be so logical and easy to figure out that I’ve rarely had to go to the manual."
"The students are so excited to use the library because it's so easy."
"L4U has so many strong features. Cataloging is a great time saver, circulation is quick and simple, and the tech support is always helpful and timely. I could go on! I really think this software is outstanding in its field."
"Keep up the good work! I can't have enough great things to say about your company. I appreciate the product, which sells itself, but to have such efficient, straight-forward reps & support (and even the phone receptionist is wonderful) to deal with goes over the top. Thank you to Jim, again! "
"It's vitally important for students to learn to use technology early in their lives and Library 4 Universal has significantly improved the use of the library by our students. "
"I cannot praise L4U’s support services highly enough. I get expedient expert help when I need it. I think they could serve as a model to many a technology company."